Privacy Policy

Sempati Hali (sempatihali.com) respects your privacy. This policy explains how we collect, use, and protect personal data when you shop our rugs online, create an account, or visit our Bağcılar showroom in Istanbul.

1. Data we collect

We collect information you provide when placing an order, creating an account, contacting us, or joining our newsletter — such as name, email, phone, shipping address, and payment-related details processed by our payment provider. We also use essential cookies for cart and session security.

2. How we use information

We use your data to fulfil orders, arrange shipping with carriers such as Aras Kargo, process payments, provide customer support, send order updates, and — with your consent — share news about new arrivals. We do not sell your personal data.

3. Sharing & retention

We share data only with service providers needed to run the store (payment processors, carriers, email delivery) and when required by law. We keep order and account records as long as needed for legal, tax, and customer-service purposes.

4. Contact

Questions about this Privacy Policy or your data? Contact Sempati Hali at info@sempatihali.com.