Shipping & Delivery
Yes. Once your piece ships, you receive a tracking number by email. You can also use the Track Your Order page on our website with your order reference.
Curated for you
One-of-a-kind vintage pieces from our collection — each with documented provenance and character no new rug can replicate.
Questions
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Shipping & Delivery
We hand orders to Aras Kargo within 1–2 working days after we check, roll, and pack the rug. Delivery time after that depends on the destination and, for international orders, customs.
Shipping & Delivery
Shipping inside Türkiye is included. Orders shipped outside Türkiye include a $20 shipping fee. Orders ship with Aras Kargo.
Shipping & Delivery
We ship worldwide to most countries. If your country is not available at checkout, contact us at info@sempatihali.com and we will arrange a quote and delivery solution.
Shipping & Delivery
Each rug is professionally rolled (never folded in a way that stresses the foundation), wrapped in protective material, and placed in a reinforced tube or crate depending on size and value.
